Town Council Hotline
(During Office Hours)
6259 6700
EMSU Hotline
(24 Hours)
1800 241 7711
Town Council Hotline
(During Office Hours)
6259 6700
EMSU Hotline
(24 Hours)
1800 241 7711
Toa Payoh Office
Blk 125A Lorong 2 Toa Payoh,
#01-134 Singapore 311125
Email: prm@btptc.org.sg
SMS: 72373 (Text only)
Operating Hours
Mon to Fri : 8.00am to 5.30pm
Sat : 8.00am to 12.00pm
Sun & Public Holidays : Closed
Bishan Office
Blk 197 Bishan Street 13,
#01-585 Singapore 570197
Email: prm@btptc.org.sg
SMS: 72373 (Text only)
Operating Hours
Mon to Fri : 8.00am to 5.30pm
Sat : 8.00am to 12.00pm
Sun & Public Holidays : Closed
13 Jan 2021
DontSabo and Bring Sports Back Campaign
DontSabo & Bring Sports Back Campaign by Sport Singapore was launched in Bishan, Toa Payoh and Marymount this month, in conjunction with the Phase 3 safe re-opening!
09 Jan 2021
Marymount Neighbourhood Renewal Programmes - Public Consultation Survey
At the Marymount NRP Public Consultation this morning, we welcomed many excited Bishan Heights residents who visited the exhibition, offered feedback and polled to show support for the NRP!
Dr Ng Eng Hen
Minister for Defence
MP for Bishan-Toa Payoh GRC
Adviser to Bishan-Toa Payoh Town Council
Adviser to Bishan-Toa Payoh Grassroots Organisations
Meet-The-People Session
Every Tuesday from 7.30pm
(Except Public Holidays)
Location
Blk 178 Toa Payoh Central
#01-238 Singapore 310178
Ms Gan Siow Huang
Minister of State, Ministry of Education & Ministry of Manpower
MP for Marymount SMC
Vice-Chairman of Bishan-Toa Payoh Town Council
Adviser to Marymount SMC Grassroots Organisations
Meet-The-People Session
Every Tuesday from 8.00pm
(Except Public Holidays)
Location
Blk 231 Bishan Street 23
#01-03 Singapore 570231
Blk 309 Shunfu Road
#01-175, Singapore 570309
(Every 1st Tuesday of the month)
Mr Chee Hong Tat
Senior Minister of State, Ministry of Foreign Affairs & Ministry of Transport
MP for Bishan-Toa Payoh GRC
Elected Member of Bishan-Toa Payoh Town Council
Adviser to Bishan-Toa Payoh Grassroots Organisations
Meet-The-People Session
Every Tuesday from 7.30pm
(Except Public Holidays)
Location
Blk 122 Lorong 2 Toa Payoh
#01-18 Singapore 310122
Mr Chong Kee Hiong
MP for Bishan-Toa Payoh GRC
Chairman of Bishan-Toa Payoh Town Council
Adviser to Bishan-Toa Payoh Grassroots Organisations
Meet-The-People Session
Every Tuesday from 7.30pm
(Except Public Holidays)
Location
Blk 196 Bishan Street 13
#01-563 Singapore 570196
Blk 409 Sin Ming Avenue
#02-01, Singapore 570409
(Every 1st Tuesday of the month)
Mr Saktiandi Supaat
MP for Bishan-Toa Payoh GRC
Vice-Chairman of Bishan-Toa Payoh Town Council
Adviser to Bishan-Toa Payoh Grassroots Organisations
Meet-The-People Session
Every Tuesday from 7.30pm
(Except Public Holidays)
Location
Blk 261A Toa Payoh East
#01-02 Singapore 311261
Hi Fen,
I would like to say there is marked improvement in the design of the 2021 desktop calendar compared to 2020's. At least the photos are well taken and there are design elements in the header of each month. Finally it doesn't look like a DIY project by some layman who has no design sense. Hope to see more well designed calenders in the future. Thank you.
Cyrus
We (residents) like to express our sincere appreciation & gratitude to Mr Mohd Farhan (8 years - Longest serving Property Executive in Bishan North Zone 4) for his dedication services to keep in our area SAFE and his effort on Pest Control. The following was what he did for our zone during COVID-19 period this year 2020.
- Repaired the centre divider (curb stones) on our service roads & painted white for heading & ending of the dividers (visible during wet & dark nights), especially for elderly drivers having poor vision at night.
- Personally led the cleaners on rats & mynahs population control (I saw with my own eyes).
- Clearing obstacles displayed 24/7 that occupied the public corridor by shop tenant. During heavy rain, passers-by were unable to walk (Social Distancing Measures) and thus risking the spread of the infectious COVID-19 Virus.
- Empathy attitude towards residents' need on home-grown fruit trees along Marymount Road.
- Immediately removed loosen damaged bind metal rod that dangles (dangerous and may be fatal when hit on elderly head).
Thank you Mr Mohd Farhan for serving our Zone 4 for the past 8 years and we wish you good health and happy working in other areas. We definitely welcome you back in Zone 4.
Mr David
I would like to show my appreciation and thank your Ms Vanessa Lim for responding to my feedback so quickly that sign boards are put up at the Bishan Neighbourhood Park in front of Blk 186 and 187 to advise visitors to the park to lower their voices after 10pm. I hope this will help to bring peace and quietness to the surrounding area. Another point worth praise mentioning is that the neighbourhood park is being maintained very well recently. Please keep it up, and help extend my appreciation to all your staff and contractors.
Mr Loke
Dear Eileen,
Thanks so much for the update. I would like to commend on the speedy action of the workers and town council. The workers came to replace the box for the meter a few hours after the email was sent. Really appreciate it :)
Thank you.
Whee geok
Dear Wei Tian,
Thank you so much. The issue has been resolved. I am very appreciative of your help to make this happen. Please also help me convey my appreciation to the contractor.
Melvin
I would like to appreciate your staff Mr. Peh for his competent/patience/helpful services rendered to me through phone while my whole house electricity was down. He thought me step-by-step how to operate within few minutes it was back in order again. Thanks you so much. Well done!
Shelley
I would like to compliment Mr Peh who answered my call and Mr Teo who followed up on my case on 28 June, regarding a leaking stop valve. They were both very prompt in taking action and solving my problem. Once again, thank you for your excellent service.
Lily
Dear Ms Ou Yang,
I am grateful for your speedy service and capability in keeping the environmental comfortable for Singaporeans in Bishan estate.
Nari
Hi Xin Ying,
Thank you for your email reply. I would like to applaud the Town Council for always being so prompt and responsive. Really appreciate it. Kudos to Bishan Town Council officers and team.
Daphne
I called Town Council for assistance as I saw huge swarm of insects swirling outside the windows of my home's living room. Siti clearly demonstrated how competent she was in managing the issue. Siti made effort to continuously engage me on her action plan. She clearly has the right attitude towards work. She knows the importance of engagement via communications. Good job Siti. Veron, thank you for putting together such an effective, competent and responsible team!
Ms Ong
I would like to give an excellent satisfactory comment to the fast response to my feedback on the block rubbish chute odour issue. I noticed the TC staffs doing water flushing to the chute from the top down and washing at the bin areas. Keep up the good job. You have my thumb up!! Thank you for the fast response.
Mr Choo
I am writing to express my sincere appreciation and gratitude that in spite of the present situation, I have noticed that every day without fail, the corridors are swept clean and block washing still proceeds without interruption. As I am now working from home, I have noticed the town council workman who sweeps the corridor every day without fail. Thus the cleanliness and upkeep of the block has gone on smoothly with no interruption. The same goes for block washing and refuse removal. I thank you that cleanliness is still maintained. Thank you for maintaining the block and also for looking after the men who go about tirelessly in their work with their face masks on daily. It really heartens me. Thank you.
Charles
My purpose to send you the email is to let you know of a cleaner going the extra mile.
Yesterday morning I was trying to change the punctured tyre of my car. Steven, a part time cleaner from Bishan-Toa Payoh Town Council, came over to assist. He practically did the changing of the punctured tyre for me. I would like to thank him for the extra mile and Bishan-Toa Payoh Town Council in having compassionate staff who goes the extra mile to assist the residents. Thank you.
Mr Lim
My compliment to Ms Eileen Yeo,Property Officer at Bishan-Toa Payoh Town Council. I had submitted feedback on several occasions. Noted that Ms Eileen has been understanding and prompt attending to the issues. Once again, thank-you for your prompt action and professionalism.
Mdm Choo
This morning, I was jogging near RGS when I felt sick and both knees start to weaken, and very hungry out of the sudden. One of your staff, Siti, was nearby and I requested the location of the nearest police post to ask for help. Out of her pocket, she bought me an energy drink from a vending machine. I was not carrying a phone or cash. After the drink, I was well enough to walk back home. Please thank her on my behalf. I will make time to drop by to return her the money.
Mr Ng
To the managers and staff of Bishan-Toa Payoh Town Council:
Best Wishes and With Love
Mdm Wong