|
|
How much to pay for Service and Conservancy Charges?
|
 Rates
of Service and Conservancy Charges:
(W.E.F. Apr 2006)
|
Room
Type
|
S&C
Payable
wef Apr 06
|
|
1
room
|
19.50
|
|
2
room
|
29.00
|
|
3
room
|
40.00
|
|
4
room
|
52.00
|
|
5
room
|
63.00
|
|
Executive
|
85.00
|
|
HUDC
|
105.00
|
|
*MG
Type A
|
85.00
|
|
*MG
Type B & C
|
90.00
|
|
|
When
to pay for the Service and Conservancy Charges?
|
Service and Conservancy charges are due on the first of every month.
Within that month, residents may pay at the Town Council offices on
any of the working days in that month. Town Council allows a one month
grace period.
| Working
Hours of the Cashiers |
|
Mondays - Fridays |
8.00am
till 5.30 pm |
|
Saturdays |
8.00am
till 12 pm |
|
Bishan
Office
Blk 197
Bishan Street 13
#01-585 Singapore 570197
Tel: 6259 6700
|
Toa
Payoh Office
Blk 125A
Lorong 2 Toa Payoh
#01-134 Singapore 311125
Tel: 6259 6700
|
|
|
Modes
of payment? |
|
By Cash, Cheques made payable to "Bishan-Toa Payoh Town Council",
NETS, GIRO, Credit Cards and by Auto-Phone Payment through OCBC Bank,
DBS Bank or POSB Bank. |
|
Can
the payment of HDB rental charges/installments be paid at the Town
Council offices? |
Yes. However, the Town Council can only accept the charges for
the current month's transaction. For any arrears, residents
will have to pay at HDB's Branch offices as the Town Council offices
do not have the information.
HDB
Bishan Branch
Blk 512
Bishan St 13
#01-524, S'pore 570512
Tel: 6353 8366 |
HDB
Toa Payoh Branch
Blk 190
Lor 6 Toa Payoh
#04-510, S'pore 310190
Tel: 6259 6060 |
|
|
Can
payment of carpark fines and PUB bills be paid at Town Council?
|
|
No. Residents have to pay at HDB Branch Offices and at PUB collection
centres respectively |
|
|
|
The void deck tiles look fine. Why is the Town Council wasting money
rescreeding it? |
|
Due to wear & tear, the floor has become porous, broken and cracked. |
|
The lift lobby tiles look fine. Why are you wasting our money replacing
them? |
|
As some tiles have been badly stained and others are worn out, replacement
is required to preserve the aesthetics of the building. |
|
Why the need to re-construct the drains? |
|
Uneven drains have resulted in water ponding and a potential breeding
area for mosquitoes. |
|
Why are your improvement works interrupted for a long while before
you start work again? |
|
Sometimes we stop work temporarily because of the schools examination
period or due to extreme weather conditions. But we would resume and
complete the works asap. |
|
You have poor timing in the execution of your projects. Why can't
the LUP tie-in with the TC R&R to minimise inconvenience to the
residents? |
|
The Town Council is aware of the advantages to tie-in our projects
with other organisation's works. However, we do not have access to
their work schedule, and there are times, our projects just cannot
wait for such a tie-in. |
|
Why is my block repainted in such an awful colour, and why are we
not consulted? |
|
The selection of colours for the block went through a few stages of
perusal and approval from different groups of people like grassroots
leaders and experts. |
|
|
|
If
residents would like to use the void deck, badminton court or basketball
court for any functions, who should they contact?
|
|
Residents have to apply for the use at any of the two Town Council's
offices. Please note that the use of the space is on a first-come-first-serve
basis. To avoid disappointment, please book the space early.
There are charges
that residents have to pay for. These charges are for the maintenance
of the common properties as well as for the water and electricity. |
|
If
there are bulky items that need removal, can the Town Council help?
|
The Town Council will provide a free-of-charge removal service for
up to 3 items. Residents can approach our Town Council's offices
to fill up the request form or register on-line, stating the 3 items
for removal and fix an appointment.
Please note that these services are provided for residents only, and
not for commercial shops.
The Town Council does not provide removal service for the following
items:
-
Renovation;
- Moving of house;
- Built-in cabinets;
- Cupboards; and
- Small items (newspapers, boxes, clothings, etc.);
Please
give the Town Council 3 working days notice in advance for the removal
of bulky items.
Bishan
Estate (for Bishan/Thomson/Sin Ming estates)
Tel: 6259 6700 (Main Line)
Toa Payoh Estate (for Toa Payoh estate)
Tel: 6259 6700 (Main Line)
|
|
|
|
If
TV reception is not clear, what should residents do?
|
Contact HDB Branch Offices during office hours.
HDB
Bishan Branch Office
Blk 512 Bishan Street 13
#01-524 Singapore 570512
Tel: 6353 8366 |
HDB
Toa Payoh Branch Office
Blk 190 Lorong 6 Toa Payoh
#04-510 Singapore 310190
Tel: 6259 6060 |
|
|
Can
residents purchase season parking coupons from the Town Council?
|
|
No. Purchase of season parking coupons is only at HDB Branch Offices. |
